Last week we travelled to the windy capital to deliver our Accelerator Essentials Workshop for the R9 Accelerator cohort on day two of their programme. Here's a quick recap of the days activities, and feedback we received after the event.
Held at the fantastic Creative HQ headquarters, the day was action-packed full of games, challenges and learnings.
If you're unfamiliar with the R9 Accelerator, it brings together teams of entrepreneurs, developers, private sector specialists and government experts to work on projects that solve major pain points for New Zealand businesses and reduce the difficulties of dealing with government. A great initiative!
"Everyone Has A Plan Until They Get Punched In The Face" - Mike Tyson
Because it was so early on in the accelerator, we used team and culture building to form the basis of the 9am-til-4pm workshop, but infused it with a set of tools for solving complex and dynamic problems.
Tools included KanBan, VUCA, OODA, Agile, Lean, Rapid prototyping skills, customer development processes, retrospectives, and value proposition design.
We also played a series of interactive games aimed at focusing on teamwork and collaboration, but were also deeply based on the tools we were teaching the cohort. Learning through doing is a fast and effective way for learning new skills.
Overall the day was a fantastic success and we were very happy with how the group had absorbed new information and progressed. We had the privilege of watching many "aha" moments, and look forward to following each ventures journey through the accelerator.
To act as an additional tool for gathering feedback we use a simple Net Promotor Score survey. A NPS can be used as part of a measurement framework that is tightly tied to customer happiness.
In general terms, any NPS over 30 is considered good, over 50 is great, and over 70 is excellent, so the result of 66.7 reflects the great verbal feedback we received on the day.
Check out the real responses to the survey, based on over half of attendees replying: